If you’re a first time visitor to The Sportsman we want you to feel welcome and totally confident as you walk through our doors. And even if you’re an experienced hand, we know you may also have questions.
Based on our years of experience and feedback from customers, we have put together a list of commonly asked questions and relevant answers. We hope you'll find them useful, but if you can't find the answer to your question or need further assistance, please feel free to contact us and we will do our best to help.
No, you don’t need to be a member to enjoy what the casino has to offer. And entry to the casino is free.
You must be 18 years of age or over to come to The Sportsman. This applies to all our facilities, including the restaurant. You will be asked to produce ID if you’re lucky enough to look 21 or under.
As we just mentioned, if you’re lucky enough to look 21 or under, undertaking cash transactions of £1,500 or more or signing up to our Total Rewards programme for the first time you’ll need to show a driving licence photo card or passport as ID.
We want you to feel comfortable and ready to enjoy your visit to The Sportsman so we recommend a smart casual dress code.
No jackets are not required. And jeans and trainers are ok as long as they look neat and presentable.
Yes, we are adjacent to an APCOA car park and reduced rates are available to members.
Yes, our casino has wheelchair access and disabled toilets.
Yes, you can view our Disabled Access Guide at the following link.
The main gaming floor has 17 gaming tables, which include Blackjack, Three Card Poker, Punto Banco, Pai Gow and American Roulette. There are 20 state-of-the-art electronic gaming machines and 20 for Electronic Roulette.
We have a fantastic Top Table Award-winning restaurant offering various menus. The Casino Bar and Restaurant Bar are fully stocked with wines, beers and spirits plus an extensive cocktail menu. We have the latest audiovisual sound system.
Total Rewards is part of Caesars loyalty programme. Once signed up, you earn Reward Credits every time you play, eat or drink at one of our venues. The more you earn, the greater your Tier status and benefits. You’ll get more return on your play than with any other casino group. We’ll even give you a free drink and gaming voucher when you sign up at The Sportsman.
A: No, signing up to Total Rewards is free. Registration is quick and easy.
A: Yes, you can use your Total Rewards card at all Caesars Entertainment casinos nationwide (except for Playboy Club London, which is a private
A: Your Total Rewards card will remain valid. However you need to have visited a casino within the last six months to keep your Reward Credits balance. Otherwise your balance expires.
A: Yes, you can still come in to the casino. Make sure you pick up a replacement card from Reception desk on your way in.
A: Every time you play Slots, Electronic games and table games you earn Reward Credits. These can be used for food, drinks and merchandise within the casino. To see all the rewards on offer at each casino, check out our Total Rewards section. You can also browse our Rewards catalogue in Reception at The Sportsman.
A: If you provide us with your email address and mobile number, we’ll keep you up to date with all our great e-offers and sms-specials.
You can contact the team that you would like to speak to through our contact form.
Or you can write to us at:
The Marketing Department
Caesars Entertainment UK
55 Baker Street,
London W1U 8EW
Yes, please contact our Events Team through our contact form or call us on 0203 504 8372
Yes, we can give gaming tuition to your party. Please contact our events team through the contact form or call 0203 504 8372